Privacy Policy
Thuthukani Technology Solutions – Privacy Notice
This privacy notice provides details of the personal information we collect from you, what we do with it, how you might access it and who it might be shared with.
Our Organisation
Thuthukani Technology Solutions
Co-Work at Midstream, Midlands Office Park West Mount Quray Road, Midstream
1692
South Africa
Mobile: +27120210103
Telephone: +27120210103
Organisation email: info@ts.thuthukani.com
What we do with your personal information
We use your personal information only for the purpose for which it is collected. Among others, this purpose could be to provide a service, assist us with administration, recruit prospective employees or even to comply with a legal obligation. We may use your personal information for other similar purposes, including marketing and communications, but that will only occur in the case where we have your consent or another lawful justification for doing so.
From our Beneficiaries, we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Provident Fund | S11 – To conclude or perform a contract to which the data subject is party | Until no longer needed for purposes of proof |
From our Service Providers we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Site management and security | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Travel and events management | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Legal advice and representation | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Employee recruitment | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Rental services | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Layered Voice Analysis | S11 – We have the data subject’s consent | Until consent withdrawn |
| Employee monitoring | S11 – We have the data subject’s consent | Until consent withdrawn |
| CSI Monitoring | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
From our Suppliers we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Auditing and taxation services | S11 – For the proper performance of a public law duty by a public body | Until tax or other legal retention period expires |
From our Customers / Clients we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Customer sales, service and support | S11 – To conclude or perform a contract to which the data subject is party | Until no longer needed for purposes of proof |
From our Prospective Employees we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis..
| Processing purpose | Lawful basis | Retention period |
| Employee recruitment | Employee recruitment | Upon conclusion of the service, event or promotion |
What personal information do we collect?
We only collect the minimum amount of information that is relevant to the purpose. If you interact with us on the internet, the personal information we collect depends on whether you just visit our website or, use our services. If you visit our website, your browser transmits some data automatically, such as your browsing times, the data transmitted and your IP address.
If you use our services, personal information is required to fulfill the requirements of that service.
Generally, we collect the following personal information. If there is any specific personal information to collect, we will indicate as such, at or near the time of collection.
- Online identifier
- Physical address
- Identification Number
- Telephone number
- Confidential Correspondence
- Employment history
- Email address
- Location information
- Name, together with other identifying information
- Personal opinions, views or preferences
- Education history
- Financial & banking details
Special personal information could be about your health, your racial or ethnic origin, your trade union membership etc. We collect the following special personal information, under the appropriate lawful basis.:
- Criminal behaviour – allegations
S33 – We comply with provisions concerning a data subject’s criminal behaviour or biometric information
- Health or sex life
S32 – We comply with provisions concerning a data subject’s health or sex life
- Race or ethnic origin
S29 – We comply with provisions concerning a data subject’s race or ethnic origin
- Biometric information
S33 – We comply with provisions concerning a data subject’s criminal behaviour or biometric information
Who might we share your personal information with?
To maintain and improve our services, your personal information may need to be shared with or disclosed to our service providers, other organisations such as ours or, in some cases, public or legal authorities.
We transfer personal information to the following organisations and countries:
| Data subject type | Organization name | Type | Country |
| Beneficiaries | Box.com | Operator | United States |
| Beneficiaries | Funds at work Umbrella Fund Momentum | Operator | South Africa |
| Beneficiaries | South African Revenue Services – SARS | Responsible Party | South Africa |
| Service Providers | Accomodation | Responsible Party | South Africa |
| Service Providers | Airline | Responsible Party | South Africa |
| Service Providers | Box.com | Operator | United States |
| Service Providers | Car Hire | Responsible Party | South Africa |
| Service Providers | Co-Work@Midstream (Pty) Ltd | Operator | South Africa |
| Service Providers | Monday.com | Operator | United States |
| Service Providers | Moore Stephens | Operator | South Africa |
| Service Providers | NEOC (Pty) Ltd | Operator | South Africa |
| Service Providers | South African Revenue Services – SARS | Responsible Party | South Africa |
| Service Providers | XTND (Pty) Ltd | Operator | South Africa |
| Suppliers | Box.com | Operator | United States |
| Suppliers | Moore Stephens | Operator | South Africa |
| Suppliers | Sage Cloud | Operator | South Africa |
| Suppliers | VIP Sage | Operator | South Africa |
| Customers / Clients | Box.com | Operator | United States |
| Customers / Clients | Mailchimp | Operator | South Africa |
| Customers / Clients | Monday.com | Operator | United States |
| Customers / Clients | Moore Stephens | Operator | South Africa |
| Customers / Clients | Sage Cloud | Operator | South Africa |
| Customers / Clients | South African Revenue Services – SARS | Responsible Party | South Africa |
| Prospective Employees | Box.com | Operator | United States |
If we transfer your personal information outside of South Africa, we apply the necessary safeguards which include, confirming whether the receiving country has the proper data protection law, ensuring that there is a binding agreement between parties or, if the transfer is internal to our organisation, commitment to binding corporate rules. Details of these safeguards may be obtained by contacting us directly.
How do we look after personal information?
We limit the amount of personal information collected to only what is fit for the purposes as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal information only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal information for historical or statistical purposes we ensure that the personal information cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal information.
How can you access your personal information?
You have the right to request access to any of your personal information we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.
If you would like to make a request to see what personal information of yours we might hold, you may make a request from our organisation website or contact us as per the details above
Where you have previously given your consent to process your personal information, you also have the right to request that we transmit your personal information to a different service provider.
Where it may have been necessary to get your consent to use your personal information, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal information without affecting the lawfulness of processing based on consent before your withdrawal.
Our Information Officer
Belinda Charlton
belinda.charlton@ts.thuthukani.com
Telephone: +0120210103
You have the right to lodge a complaint with the SA Information Regulator. See the Information Regulator contact details below.
The SA Information Regulator
The Information Regulator (South Africa)
PO Box 31533
Braamfontein
27 Stiemens St
Braamfontein
2017
POPIA complaints
POPIAComplaints@inforegulator.org.za
PAIA complaints
PAIAComplaints@inforegulator.org.za