Thuthukani Technology Solutions focus is on customer satisfaction through job excellence. The company delivers solutions and services, on time, that meet customer expectations and perform as expected. Customer satisfaction is further delivered via well-engineered designs, coupled to a well-managed and controlled implementation and Thuthukani’s commitment to enduring quality.
Customer, partner and employee satisfaction are essential components of realising this vision.
Our quality objectives include:
- Complying with customer business requirements, policies and procedures
- Improving by adopting industry best practices and methodologies
- Developing human resources
To achieve our objectives, we focus very strongly on the PRINCE2 methodology for project management during all implementations.
All our people are professional and experienced and are able to engage with customers to gain an in-depth understanding of their business and requirements. They will then expertly craft and design solutions based on this knowledge and understanding.
Moreover, Thuthukani applies renowned business methodologies as its benchmark; relies on respectable hardware suppliers, both nationally and internationally; takes full responsibility for the implementation process; utilises scientifically-established programmes like BeatCAOS™ when it comes to maintenance; and establishes and maintains a controlled infrastructure environment that works.
Thuthukani aims to be CRISP in everything it does. To this end, actions are measured against the company’s CRISP formula. CRISP stands for: